Remove fake and damaging reviews.

Our approach

How we handle a review removal case

Most review platforms have their own flagging or reporting process, and it's worth trying that first — it's free, and it sometimes works for reviews that clearly violate a platform's policy.

When that fails, or the case needs more than a single flag — gathering proof, citing the exact policy violated, or escalating to a platform's trust and safety team — that's where we come in. We identify which policy the review violates, build the case, and handle the request end to end; if a review turns out to be genuine and policy-compliant, we say so honestly and shift to suppression instead.

What actually decides whether a review comes down

We work across dozens of review platforms, and each one enforces its own written rules for what counts as a removable review — a review that breaks Yelp's terms doesn't automatically break Google's, or Trustpilot's. What decides the outcome is whether the review's content falls inside that specific platform's own policy, not how unfair or damaging it feels to you.

Why appeals get denied

Almost every denial we see comes down to the same call: the platform's own reviewer decided the review is genuine content, not a policy violation. Most platforms give you a single appeal per review, so it has to cite the exact rule the review breaks and back it with evidence the first time — general disagreement with the review doesn't move it.

Where DIY attempts usually go wrong

When people try this on their own first, the same mistakes come up:

• Arguing that the review is unfair instead of pointing to the specific rule it breaks.
• Not knowing that platform's terms of service well enough to cite the one it violates.
• Giving up after a single flag instead of following through with an appeal.

Not sure which reviews are actually hurting you most in search? A free reputation scan shows what's really showing up before you flag anything.

Common questions